Re: Limits
Yeah. If it's something ridiculous like this it can be best to point them at the "official" support channel, even if it is hideously expensive.
Attachmate do offer on-site consulting, including custom software development and support if you are desperate. It's then up to the client to decide if it's reasonable just to buy a new cloud accounting service rather than pay the vendor's consulting fees.
Biting the hand that feeds IT
