Reply to post: Re: why in the UK, people have not been able to just return the car as faulty goods?

VW's first US settlement nearly settled

Triggerfish

Re: why in the UK, people have not been able to just return the car as faulty goods?

Nice balanced response, and I can se where you are coming from. However if the good were sold at a certain spec, and it turns out that this is not true. Then does that not mean you have effectively been sold a pig in a poke by the company?

So does this not mean by consumer protection laws you are entitled to a full refund, as either they knowingly sold you goods of a lesser spec, which would be some sort of fraudulent transaction, or they have sold it with fault which should entitle you to full refund.

Don't get me wrong I have nothing against VW, and the cars of their I have driven are fine. But I can't help feeling like this would be an oppurtunity for someone who has had a VW for a couple of years to take it back get a full refund and buy this years model.

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