A few folks I know that run Apple gear...
...all seem to be losing patience. The feel that Apple just doesn't listen to its customers anymore and just wants to pander to the tech luddites that cant handle a choice of more than two ports.
Power users or anyone that knows the difference between USB and HDMI? Apple doesn't want you.
The fact that support from a Apple Store is limited to either "is it a problem with iTunes?" or "have you dropped it?" speaks volumes.
I think Mr Ive needs to go ASAP. He has painted Apple into a corner with his reduce and refine stance. There does come a point where you cannot reduce the interface available between user and computer any further. Ive doesn't understand that. They need some new ideas and new designs.