Re: Blame the customer
Unfortunately for people on a low income TalkTalk are good value for money.
My elderly parents are with TalkTalk and after last year's bad news stories they looked for an alternate supplier of phone/broadband. They mainly need international and domestic calls and a bit of web browsing. They didn't find one that offered what they currently get for the money they pay.
Would paying more to a different company protect them from the data breaches that affected TalkTalk? It's nice to think it would but I doubt it.