Re: Blame the customer
And how many of them did want to leave but the TalkTalk shyster they spoke to told them it would be £200/£500/think of a number to break their contract mid term and just didn't have the energy/knowledge/gumption to tell LieLie to do one. Even if they did push on with leaving they would have risked ShitShit wrecking their credit history in revenge.
To put it another way: I agree with you but only in respect of people who've joined or renewed their contract with ShitShit since the most recent and high profile data breach (or they didn't leave as soon as their existing contract commitment ended after that breach).
I especially agree with you in respect of those who said "It didn't happen to me and they're cheap so it's a lot of fuss over nothing."