Re: Bill them?
Slurp seems to be dodging the really heavy return fire. What will really get there attention is when one of their antics is the direct cause of some serious injury or death. At which point, the ambulance chasers will be the heros and much wealthier as well their client. OS upgrades must be user managed to suit the user's needs.
Back to the story, this is a situation that shows how Slurp's arrogance endangers people and wrecks budgets. The wildlife preserve is fairly typical; the IT staff is most IT literate staffer whose primary job is something else.