Re: "liveware"?
Back when I was working as a contractor at IBM, watching other (and ourselves) train up overseas replacements, we called it "OUTSOURCEware".
Because management would literally terminate the knowledgable people's contracts when 60-70% of the knowledge transfer had been done, instead of when the outsourced replacements we actually functionally competent.
Cue the accidental destruction of mission critical telco (main national Oz carrier) database. More than once (different databases though fortunately). The shit show in penalty costs for them would have nuked all savings.
But that's IBM for you, where actual competence in staff is optimised out.
Especially if the costs can be pinned on someone else's department.
Biting the hand that feeds IT
