I still don't forgive M$ for Windows Me
It may sound strange, but M$ has been making enemies of its consumers for decades. It is true that I still hold Windows Me against them - it cost me - I don't know - £125 all those years ago and what a dog. I eventually went back to W98 SE. Did they offer a refund? They are all billionaires off us, but not so much as an acknowledgement of the mistake.
I don't forgive them for Vista. I don't forgive them for dropping Windows Mobile/Pocket PC, not even giving us loyal users a discount to migrate across to their new Windows Phone platform. I will never, ever forgive them for Windows 8/8.1: what a complete mess. Do they honestly think that people would trust them with their phones after that? The phone is more important to people these days than their laptop, so if you can't get the laptop right, they are hardly going to trust you with a phone.
The problem is that there are too many people out there who simply do not have a warm, cosy feeling about M$, they just make a commodity we all have to use - except we don't any longer and people are voting with their feet as fast as they can.
M$ is in serious trouble - it is all about mobile now, not Windows, and they failed to make it in the new marketplace. They may come back, but they are going to be down for a few years yet. When people come to meetings now, they often don't have Windows laptops, it is commonly iOS plus BT keyboard, or an Apple laptop.
Biting the hand that feeds IT
