Re: Grey area
Well said! I had an argument with a bank thirty years ago about their supposedly 'unbreakable security' when I noticed a £50 withdrawl from my account that I knew I hadn't made. Given that back then I worked as a mainframe operator and was a keen computer hobbyist, I knew darned well I was being fed a load of BS, and as they wouldn't restiore the stolen funds to my account (withdrawn in a town I'd never visited, and bearing in mind I can't drive, at a time I couldn't have been there at and still been in the banks face about it the following day), I promptly changed banks.
I've long wondered whether the move to online banking was pushed so hard at least in part with an eye to eventually trying to blame the customers for any losses. Let's face it, the internet as it currently exists and is used, is simply not fit for purpose for online banking. The banks are liable in encouraging customers to try to bank that way, IMHO.
Biting the hand that feeds IT
