Reply to post: Re: It's not "Help Desk"

'Acts of war in a combat zone are not covered by your laptop warranty'

Spanners Silver badge
Alert

Re: It's not "Help Desk"

I've done ITIL. Whatever we call it, users call it "Help Desk" and are irritated by other names.

Who thinks "HR" is better than Personnel used to be?

Nobody rings 666, or whatever, to be serviced. They want help. As for what help the caller wanted, I suspect it was somewhere between the entire Brigade of Ghurkas and perhaps 100 Tornados.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Biting the hand that feeds IT © 1998–2019