Real Issue
The real issue for any business is customer trust. If customers do not trust your organization you will not be in business very long. In the case of Slurp, there was a time when many trusted them. However, too many actions have convinces many to avoid Slurp as much as possible. The numbers are going and are threatening to reach a tipping point where Slurp is toast. The fact many have abandoned Slurp means that there are many who are very aware of the transition problems and the solutions.