Reply to post: Re: Strange outfit...

A Brit cloud biz and an angry customer wanting a refund: A Love Story

SolidSquid

Re: Strange outfit...

Most of what's in there is, afaik, acceptable as far as contracts go. If they increase the price you have a legal right to terminate the contract, and I believe they're required to give you a set amount of notice. The problem arises with the non-refundable lump sum for 12 months of service. That's not a subscription at that point, if there were to be no additional charges then they've already *paid* for the service, and I'm pretty sure Monster Cloud is required to provide that service for the full duration

edit: There may be exceptions to this in the case of abuse etc, but I don't see any reason why they'd apply in this case

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