If there's a problem with my water, or my electric, I can talk straight to the company responsible for delivering it to my home.... not so telecoms.
Sorry to break it to you ... but no, or at least not around here. It's "Western Power Distribution" that delivers the power. Mind you, if Openreach did even half as good a job as Western Power Distribution, I'd probably be happy. But there again, electricity is under a universal service obligation.
Recently heard someone relating his attempt to report a tree that was being held up by the electricity pole to his power company, before the tree came down completely and brought the electricity supply down with it. Complete failure. It'll get fixed a few hours / days after the power fails, and at ten times the expense.
Biting the hand that feeds IT
