Re: "the project has been going on too long to be cancelled"
Anyway, any new benefits system should not be IT-driven
But UK GOV (still) believes that IT is the way to drive "transformation", not the other way round. So that isn't going to happen.
Listening to all those "Web2" types didn't help that attitude.
Now, is the DartCharge payments facility still "Alpha" ?? <clickety-click> Yep, it is. Quelle surprise. Can't even get that simple thing into a production state.