Re: Name and Address
It seems they just have names and licence plate numbers. You need to give them an address. Seems like the it's the perfect opportunity for ne'er do wells to get up to some mischief.
Also note that they don't give very long to apply - till the 3rd of March (or 4th of March, depending on where you read). After that they keep the money. Anyone would think they have an interest in making a inefficient error-prone claim-back service.
Biting the hand that feeds IT
