Re: First world problems eh?
Its more the fuss being made about it rather than the non provision of services which will be refunded anyway. I doubt it would have been mentioned here if BBC TV had gone off air in various regions of the country for a few hours even though people have paid their license.
"I fully support him getting mad about it. I encourage him to deal with it calmly and professionally"
You can't have it both ways, mad or calm, make your mind up.
""ooh, back in my day, people never had to abide by legally valid contractual terms, ooh, first world problems"
No, but you could have said: "No service is perfect and they all go down occasionally so deal with it. Find something else to do for a few hours instead of whining like a baby."