Re: Because data protection
This is one of my bugbears
caller : can I take some details for data protection please?
me: You rang me.... why don't you tell me who you want and I'll tell you if you're correct
caller: I'm afraid I can't give out that information
Me: Oh well...
Caller: So if I could just take your name ?
me: You rang me.....
Caller : I can give you another number to call
me: You rang me, why would I ring the other number you've given me?
So on and so forth.
There's also the birthday variation...
caller : can I take your DOB please?
me: you rang me, why don't you tell me what you've got and I'll confirm if its right or wrong
caller: I'm not allowed.... blah blah blah
I almost feel sorry for them TBH, they're just trying to do their jobs