Re: Tailes from the support desk
OH but sendmail.cf is a truly beautiful thing. You just need to remember that Eric was a poor student and therefore obsessed with dollar signs.
Configuring was lovely to people started messing it up with bloody macro languages, I could never get my head around why anyone would want to use M4 let alone worry about how it worked.
I remember teaching one OpenMail class where a student's company had paid serious bucks for a couple of different consulting companies to get something done differently in their sendmail config only for them to eventually say it was impossible and send in a big bill. He was late in the morning when we covered sendmail.cf and arrived while I had everyone doing labs. I sat him down and walked him through it, then added 1 line to the file and got it doing just what they'd been asking for.
Then again I was always being told my head was screwed on wrongly.