Re: One f*****g router?
ITIL...ITSM... all nicely wrapped up in arrogance... I smell a "consultant"
Oooh I know. .. I'll see yours and raise you a TOGAF!
People so needlessly aggressive as you are being and tryIng to prove endlessly they know more than random strangers online tend to be hiding behind the buzzwords and bravado.
Ladies and gentlemen we seem to have found Dick from the internet (see various Dilbert sketches). That or... do you by any chance work for Capita???? I suspect so given your complete lack of a sense of irony or humour.