Reply to post: Oh dear

ioSafe releases x86 server for the 'we don't have a geek with a screwdriver' crowd

Anonymous Coward
Anonymous Coward

Oh dear

"Moore: Unlike our other products, the BDR 515 doesn’t have a set retail price. The dealer pricing for both upfront and monthly fees are available to dealers only. The actual end user pricing is set by the dealers and not controlled by us. For pricing, end users are required to call a local dealer and get a quote. A big part of our sales strategy is to give 100% loyalty to our dealer network. As this is a product that requires an extra measure of support and configuration, the BDR 515 is not something that ultimately would be successful without the proper support."

Hello, end user, when the dealer goes out of business or its configuration expert goes elsewhere, you're stuffed because we don't have the capability to support end users and we've outsourced it.

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