Reply to post: Ohh....

BT blames 'faulty router' for mega outage. Did they try turning it off and on again?

msknight Silver badge

Ohh....

... just tell them we had a router failure. It took us a while to try a new filter but that didn't fix it so we had to unplug all the phones and disconnect the extension cables and plug the router directly in to the wall port, you know, so that the only equipment on the line was the router itself, but don't tell them that while we were keeping everyone looking at the right hand, they didn't see the left hand plug in the network cable that it accidentally unplugged at the exchange.

And if they do find out, just blame an unknown third party because we've been forced to open up our premises to the competition.

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