Re: co-op IT are dysfunctional
"probably because they're so basic! Colleague of mine is with Co-op its online banking is like something from 2002! Its so basic you can hardly do anything with it, compare it with Santander."
And? I have the same system and there's nothing I've wanted to do with it that couldn't be done with the interface. It does what it says on the tin, and I'd like to think because of it's simplicity it's more robust.
And yes, I "gone done" was meant to be "gone down". The coffee hadn't kicked in at that point.