Re: As bad as kettles!
Our Samsung laser printer is now 100% reliable. Apart from running out of paper or ink, it never lets you down - even when you're in a hurry. And I think it's only paper-jammed itself once, which I cleared in a few seconds.
On the other hand, their driver software seems to randomly break about every 2-3 months. So you have to email your document to another computer in the office when in a hurry, and re-install the drivers from scratch again.
So it's nice to see that having made the printer too mechanically good to be able to fail at crucial times, their heroic engineers have managed to maintain this vital feature, by implementing it in software.
Biting the hand that feeds IT
