Reply to post: the internet isn't the problem

Nest thermostat owners out in the cold after software update cockup


the internet isn't the problem

The "internet" isn't the problem here, it is that Nest automatically rolled out crap software. Imagine coming home some day and finding out your shiny shiny was remotely bricked by an update and your house is now very cold.

Hey, didn't Nest have some other problem with their smoke detector in that they had to disable some functionality (after users had bought it for that function)?

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