Re: Becoming all too common...
Been there, done that. I used to work in a call centre for a credit card company when I was at college - let's call them Crapital One - and each week/month (can't recall now) you would have your little meeting regarding your stats, your soft sales, attendance and so on.
Well, one week I was pulled up because on one particular day I'd spent 5 minutes over my allotted "15 minutes personal time" and my manager, an unctuous little tit called Adam, demanded to know why because he wasn't impressed, just not good enough, etc, etc.
"I was having a massive shit. Is that allowed or should I do it at my desk?"
Needless to say, I left not longer after that but continue to try and treat the poor sods in call centres as nicely as I can because I imagine that they have to deal with Adams and their faecal statistics , too.