Re: FAIL - the most incompetent IT pros
booked for a site visit at 2pm (very civilised) because their sister company was not available until that time as they are in a different time zone. Big problem with one user not having access to corporate database despite much trouble shooting by inhouse techs. Arrived at users computer and discovered they did not have access to anything as their ethernet cable had been disconnected when they moved their computer to a desk a little further away. . .