last year my appendix burst in a very unpleasant way........I was in casualty awaiting transfer to the ward when one particular pushy customer tried repeated phone calls to get me to leave hospital immediately and fix her e-mail server problem
After several repeated days of this she was asked "FFS what part of 'I am ill following an operation, have blood leaking out of me, have no bowel control, have tubes feeding antibiotics into me 24/7, and wont be able to drive for about three months do you not understand'?"
Her response? "Well stuff you, if you won't help I'll find someone else"
Guess my reply.....