Reply to post: Update stops users from logging in to Windows 7

Pause Patch Tuesday downloads, buggy code can kill Outlook

Gary F
Terminator

Update stops users from logging in to Windows 7

I updated a laptop yesterday and it failed to present a password prompt to log in. I ended up having to re-install Windows. Others have reported the same issue with update KB3097877. It's a nightmare. I've had to remove this update from all other machines.

On one machine I deselected all updates and went to shutdown. It then said "Installing update 1 of 15". WTF?

Microsoft should have put out an emergency recall of KB3097877 but they haven't. It's effectively stopping the most unlucky people from using their computers.

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