Re: Small claims court
This appears to me to be the key point on which everything in this case rests.
The customer cannot prove that his money disappearing had anything to do with Talk Talk. It happened a couple of days after they lost customer personal details. And Talk Talk do appear to have been really slack in their security. But that's it. There is nothing that definitely shows there is any relationship between the two events.
I know everyone is keen to join in with the pile-on, and perhaps Talk Talk deserve it. But this case of the missing £3.5k is really weak and doesn't stand up to any scrutiny.
Biting the hand that feeds IT
