Re: Actual e-mail received from Talk Talk
DoB probably has to do with minors and things they can/can not do.
However, what about:
- not asking for DoB for that purpose and asking for a Month/Year of birth instead? I made the same remark on my last census survey - month is plenty specific enough.
- how about everybody else clueing in that DoB is a lousy way to confirm identity, just like your mother's maiden name? Yes, it might have been usefully obscure information 30-40 years ago but now we have all sorts of basic info leaks and searchable genealogical databases can show up some pretty obscure family stuff as well. You shouldn't be getting penalized because some nimwits insist on issuing a CC with only cursory checks.