Reply to post: Re: CEO Interview on 5 Live

TalkTalk: Hackers may have nicked personal, banking info on 4 million Brits

JohnMurray

Re: CEO Interview on 5 Live

Customers contact talktalk for helpful advice?

Has she ever tried to talk, to talktalk, about anything?

Help on connection problems....no...they know little about anything other than running through the same check list, then sending someone round and trying to bill you for it ( in a worst-case scenario they will send a BT guy around, then both try to Bill you)(and the problem is never solved anyway)

Help with billing...you're 'avin' a laugh?

Their offshore staff speak poor English, they have worse connection problems than their cuntstomers, and they have serious problems accessing billing data anyway (maybe talkcrap should hire the scammers, they obviously know their way around the systems)

To make things worse (yes, I have been phoned by the scammers) the scammers talk much better English than the paid staff......

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