Reply to post: Re: What about ex-customers?

TalkTalk: Hackers may have nicked personal, banking info on 4 million Brits

chris 17 Bronze badge

Re: What about ex-customers?

her media training was definitely put to the test by Charlie from BBC breakfast this morning. I felt a little sorry for her as a person.

Assuming the customer details and card numbers where unencrypted hence hackers able to take them, why did they not have systems in place to safeguard that data? Rely PCI/DSS rules should mean that data is not retrievable in an unencrypted form? if encrypted, the keys should be on separate access controlled systems. If they went to those lengths and hackers stole the encrypted data and all the keys, why was their not a system in place to notice the leak of their most precious data?

Lots of questions to answer here especially as they got hacked earlier this year and should have been prepared.

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