My friend is with plusnet and has win7 on his m/c. He just had an email from plusnet to say he'd exceeded his 10GB data allowance and they'd stuck a bit more on for £5. He had a look at his usage allowance to find this huge 6GB download- he thought he'd been hacked. I think it's windows downloading win10 without permission as that's about 6GB iirc. Will know more when I go to see the m/c. Extremely naughty if correct, are Microsoft going to refund his £5?