Re: I was given the chance...
''no more dealing with customer complaints about HP service ("What the fcuk is going on at HP...")'
HP UK service used be be the envy of the industry - call the support line and knowledgeable individuals would handle your call and if necessary pass it on to second line support (who sat a few desks away) and if that failed you would be handed on the the "guru" (who sat only another few desks away). There were very few occasions when a problem was so intricate that it had to be passed to a "follow-the-sun" system. Then the bean-counters moved in; even internal calls were passed to India.
YES YOU BASTARDS I HAVE APPLIED THE LATEST PATCHES AND REBOOTED 16 TIMES
Biting the hand that feeds IT
