Not the Amazon he knows?
Bezos has had a reputation for years of being a micromanager and a control freak, attempting to optimize absolutely part of his business including the humans within it. Nor is it the first time that the staff in his warehouses have spoken publicly about the dehumanising experiences they suffered while working there. Nor is it the first we've heard from the office staff about the arbitrary, backstabbing and oppressive culture that has been fostered to keep everyone on their toes such as meeting attendance records and emails arriving at all hours demanding instance responses.
So I really don't believe him. He knows full well what he has created. The least he can do is stand behind it rather than deny it exists.