Re: With Slime Warner, this does not work
So you have recorded/videoed this actually happening and then posted it on Facebook etc so that all the world can see this for themselves?
Have you sent it you your lawyers so that they can be let loose on Sprint?
If not why not?
Customer (Dis)Service like this should not be happening on 2015. Companies that behave like this deserver (IMOH) to be named, shamed and if needs be sued into oblivion.
Yes I have worked on a support desk. One of the reasons I quit was for just this sort of thing. We were told to hang up on certain customers when we had a Sev 1 call from 'more important' customers in progress.
Biting the hand that feeds IT
