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Ditch crappy landlines and start reading Twitter, 999 call centres told

Ben Tasker

The report, Contacting Emergency Services in the Digital Age, recommends the blue light services move away from landlines to smart phones, and from voice to data.

No it doesn't.

It says emergency services should be able to make use of the potential benefits smart phones (and TVs, vehicles etc) bring to the table. At no point does it recommend the existing voice capability be ditched, because that would be fucking stupid.

In the context of "how can we try and improve services/response" what they're saying makes sense once you understand the plan isn't to stop 999 calls from working.

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