Trying to milk those who do stay with them too.
They tried to put me from a $70 a month package to $108... to provide exactly the same thing.
When I told them to get stuffed and tried to cancel my service they tried to charge me an additional months service at $108 from the day I cancelled. I told them I'd see them in court before I paid the money, and the tune changed.
Good riddance.
Swapped to a small local ISP now, giving me the exact same speeds as I had with Exetel... except when I call them up I speak to the same young Aussie bloke on the phone. Costs me $10 more a month than before. I can live with that.