I can only assume this is either A) They're so arrogant they think its easy or B) They know its hard and don't want to look stupid - and potentially lose clients - when they fail.
I kinda get the impression that the thought is "I can run a computer so I know the basics of IT". Sadly I think we all around here know that the ability to run Windows is not indicative of a basic understanding of technology. If you don't understand that yet work the helpdesk for a couple weeks and you will.
Biting the hand that feeds IT
