Re: I like Costa (Email Contact addresses should be required)
"Problem there is that spammers harvest published email addresses and sell them on to everybody. This renders your published address next to useless in short order"
I've had dealings with a number of companies that have had web-published customer service email addresses, and have responded quickly and effectively. Clearly they are managing to operate well despite the tsunami of spam, so I'm puzzled by those companies that aren't so competent.
Biting the hand that feeds IT
