Reply to post: Re: Perhaps

Trading Standards pokes Amazon over 'libellous' review

Eric Olson

Re: Perhaps

Having been at a company that used auto dialers, the act of answering the phone was enough to drop the call to an agent. This service would do the same thing. Unless they are using a VoIP system that provides no way for an agent to access a number pad, my guess is that either the message about *5 is being cut off and not heard, or you've got some pretty honest salespeople over there. Those services were offered here in the States years ago, and they mostly died an ignoble death as they were not all that effective.

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