Re: Sounds like a Mental Health Institution
It is interesting to read the AMA thread whilst thinking about OSS.
- Power Users. He makes the point that "it sucks to be a power user because you will always be in the minority, and people design for the majority because that's where the marketshare is".
Because the ethos of OSS is that users are knowledgeable enough to contribute, they are almost by definition 'power users'. They can find it hard at times to design for the 'majority', because they have long ago forgotten what it is to be a novice user. Someone knowledgeable enough to contribute code probably won't be intimidated by a command line; indeed they will often find it the most efficient way to get a computer to do what they want it to. That's fine.
A lot of work goes into UIs. A lot of research, studies, cognitive science, testing... it takes a lot of man hours, which small OSS teams don't always have access to. It's expensive. The results can polarise people. It's not just a pretty wrapper on the serious stuff.
I like OSS, but I don't believe that it is immune from "Ego, politics, and lies".