Re: Teapot meet Kettle
Fair enough. I'm sure you know that quotes from Apple staff on the Reg are often framed... interestingly. :)
I'm not an Apple user, but product design and user experience in products does interest me greatly - mainly because I can see obvious room for improvement in much of the stuff I use.
In context, the quote was from a man who had been told he had to be interviewed for his company's PR, but at the same time couldn't say too much. Without being absolutist about it, his point was that users aren't in a position to try out every design permutation to discover which combination is best for them - they simply haven't got the time, and it can be a distraction to simply using the device for its intended purpose. Many users would prefer for that heavy testing to be done by someone else. The assumption was also that he was taking a dig at the MotoX for making the 1990s Nokia Xpress-on concept it's chief 'value proposition' - but it was only an assumption.*
Of course the world has fettlers and tinkerers, too - and that is a good thing.
* If true, it was slightly unfair - whilst the MotoX was midrange-components sold at a flagship price (initially!), it focused on the user experience. It featured a low-power co-processor that allowed it to be always listening for the user to say "Okay Moto - where is the nearest whatever?" without the user having to touch it. It was also said to very comfortable to hold.