Re: Doubly unusable if he moved the document
If Word used a *real* standard format (don't try telling me OOXML is) then these problems would, over time, vanish as other software - e.g. LibreOffice, Abiword - were able to implement import/export functions without having to reverse engineer Word format.
My wife has just been going through a similar process with her latest book (a biography of the architect Thomas Fuller, FWIW) as her editor wants .doc (or .docx!!!!!!!!). Among other problems, she has had to extract the footnotes into separate documents, because they get totally screwed up in the conversion otherwise.
I will join the original author in "publically slagging off the work of some very talented programmers who have put years of work into the software for no good reason that I can see here": my experiences with Word and the rest of Office have always been entirely negavtive.
And, you know, I imagine those "very talented programmers" (I've had better programmers among my students at my community college) were actually getting paid to put those "years of work" into Word.