Reply to post: Re: Same as any website...

The Revenue achieved RECORD numbers of e-tax returns ... by NOT shifting to GOV.UK


Re: Same as any website...

That's the crux of it really. "We've found only five per cent of visitors use that particular function." So you remove it, and piss off five per cent of your visitors. On a government website, five per cent of users can be quite a lot of people. And a government website is NOT like a business website. You cannot choose to ignore a certain set of people, since you are public servants and are paid to provides services to EVERYONE, not just this or that percentage. So Mr Wiseguy better start 'feeding the trolls' again, because they are paying his wages.

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