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Slightly off subject - but what are people using for free business chat/video conference these days. I work with a widely dispersed lot of people (Australia, Africa, one hardy lady up in the Scottish highlands on a hill) with very variable connections and we've commonly used Skype, but Microsoft seems determined to make each new version less usable than the previous one (and the Windows 8 versions are about the final straw for a lot of us - phone based versions are getting worse as well). Hangouts actually seemed pretty useful when I last used it a few months ago, but I've only ever used the browser based version, and I've not tried it with the more far-flung folk in Africa who are stuck on satellite internet.