DWP
Have spent the last three weeks trying to sort out my mothers pension with the DWP, unfortunately you cannot refer to the .GOV website as it has no content, just some pretty buttons.
When you call they can't really help either, all of the legislation is no longer linked and highlighted on the site, so asking for a reason why just gets a Judge Dread style It's the LAW.
Although they do try to get you to call Citizens advice, who will tell you that they don't do pensions advice.
If I cant work it out how then the average pensioner has a whelks chance in a supernova.
Biting the hand that feeds IT
