I moved from Phone Coop for Land Line and Freeola for broadband (after 14 years) because I had no phone for 37 days and broadband hardly useable, and neither appeared to want to do anything about it. As TT were the only LLU suppliers at my exchange I did not see how they could do any worse. I have an almost constant 13MB downstream and the only problem I have had, was unable to configure a Sipgate VOIP terminal. That is probably because TT have got ports for this closed, but I cannot be arsed to sort it out. 9 months with TT and cannot fault them.