"Jesus wept. A fucking consumer action group because your internet spaceships ..."
"Jesus wept. A fucking consumer action group because your internet spaceships only works the way most people want rather than your way."
You are really confused.
The Frontier Customers Action Group https://forums.frontier.co.uk/showthread.php?t=91561 was set up because Frontier are not delivering goods that customers have paid for. People have paid for offline game, DRM-free game, boxed game, art books, novella, in-game extras and lots of other items which Frontier have failed to deliver. This is last resort after Frontier support has collapsed under thousands of complaint tickets and even their sales record-keeping is messed-up. Frontier are telling customers their accounts cannot be found, that they didn't pay for what they said they'd paid for, and mainly Frontier are just ignoring peoples tickets for months.
The last straw is Frontier changing to a different support system and announcing it is going to ignore all tickets under the existing system. https://forums.frontier.co.uk/showthread.php?t=93710&page=5&p=1469606&viewfull=1#post1469606
So you should be able to see this is not about "internet spaceships only works the way you want."
Biting the hand that feeds IT
