Wife has one, it's the main family car.
Plenty of space, including for adults in the back, good space in the boot. Lots of headroom. I'm big and tall and it's comfortable in the front.
The seatbeat mounting positions are comfortable and don't dig into your shoulder. A rarity these days.
Bluetooth hookups work perfectly, the sat navs alright, the touch screen media panel is fine. The keyless entry and start buttons work well.
The car seems perfectly fast enough and my wife enjoys driving it. It has a ridiculously low road tax, costs very little to ensure and has extremely good fuel efficiency.
It's got bags of style (a personal thing I know).
Reliability, well we haven't had any problems yet except a flat. It was I thought a bit expensive but comparable with the equivalent supermini-crossovers from Nissan, Suzuki, Mazda, Vauxhall, etc.
Given all that and the comments he made I'm not at all surprised that the reviewer hated it.